pk997 Privacy Policy

pk997 is an online casino and sports betting platform operated at pk997.ws, serving Pakistani players and international users. For the purposes of this Privacy Policy, pk997 acts as the data controller — meaning we determine the purposes and means by which your personal data is processed in connection with your use of the pk997 platform.

This Privacy Policy applies to all data processing activities carried out by pk997 in connection with the pk997 website, mobile-optimised interfaces, player accounts, customer support interactions, and all promotional communications. It applies to all current, former, and prospective Players, as well as visitors who browse the pk997 website without registering an account.

If you have any questions or concerns regarding the way pk997 handles your personal data, you may contact our dedicated data support team at [email protected]. We aim to respond to all privacy-related enquiries within five (5) working days.

pk997 collects personal data that is necessary to provide a safe, licensed, and compliant gaming service. The categories of personal data we collect are set out in the table below:

pk997 collects personal data through a number of channels, all of which are designed to be transparent and proportionate to the purpose for which the data is required:

• Direct interactions: Data you provide when creating your pk997 account, completing identity verification, making deposits or withdrawal requests, contacting customer support, or subscribing to promotional communications.
• Automated technologies: Technical and usage data collected automatically when you access the pk997 platform, including through cookies, server logs, pixel tags, and similar tracking technologies described in Section 7 of this Policy.
• Third-party sources: Identity and fraud-screening data received from our licensed Know Your Customer (KYC) verification partners, payment processors such as JazzCash and EasyPaisa, and anti-money laundering (AML) screening services. Such data is used solely for compliance and verification purposes.
• Public sources: In limited circumstances where required for compliance purposes, pk997 may consult publicly available records such as sanctions lists, politically exposed persons (PEP) registers, and adverse media databases.

pk997 does not purchase personal data from data brokers or any third-party commercial list providers.

pk997 uses your personal data only for the specific, legitimate purposes listed below. We do not use your data for purposes that are incompatible with the reason it was originally collected:

• Account creation and management: To register and maintain your pk997 Player account, authenticate your identity at login, and manage your account preferences and settings.
• Payment processing: To process deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Raast, and to maintain accurate financial records of all transactions on your account.
• Legal and regulatory compliance: To fulfil pk997's obligations under its international gaming licence, including KYC verification, age verification (21+), AML screening, and the detection and prevention of fraud, money laundering, and match-fixing.
• Service delivery and improvement: To provide you with the full range of pk997 casino games, cricket betting, slots, and live dealer services, and to analyse usage patterns to improve Platform performance and user experience.
• Customer support: To respond to your enquiries, resolve complaints, and provide responsible gaming assistance including account self-exclusion and limit-setting services.
• Responsible gaming: To monitor gaming activity for indicators of problem gambling behaviour, to apply player-requested limits, and to enforce cooling-off and self-exclusion periods in compliance with our Responsible Gaming obligations.
• Marketing communications: Where you have provided explicit consent, to send you promotional offers, bonus notifications, and platform updates. You may withdraw this consent at any time from your account settings or by contacting support.
• Security: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, and other malicious or prohibited activity on the pk997 platform.

pk997 processes your personal data on one or more of the following legal bases, depending on the nature and purpose of the processing activity:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your pk997 account, process your deposits and withdrawals, and deliver gaming services.
• Legal obligation: Processing required for pk997 to comply with its obligations under its international gaming licence, including AML regulations, KYC requirements, age verification mandates, and responsible gaming obligations.
• Legitimate interests: Processing carried out for pk997's legitimate business interests, including fraud prevention, platform security, and service analytics — provided such interests are not overridden by your rights and interests.
• Consent: Processing carried out on the basis of your freely given, specific, and informed consent — primarily for marketing communications. You retain the right to withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

pk997 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data with the following categories of recipients only where strictly necessary and proportionate:

• Payment service providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Raast — solely for the processing of deposits and withdrawals to and from your pk997 account.
• KYC and identity verification partners: Licensed third-party identity verification services engaged to perform CNIC validation, document authentication, and age verification checks in compliance with our gaming licence obligations.
• AML and fraud prevention services: Accredited screening platforms used to check player data against sanctions lists, PEP registers, and fraud databases in fulfilment of pk997's compliance obligations.
• Game content providers: Third-party casino game studios and RNG platform providers who supply the games available on pk997. These providers receive only the minimum technical data necessary to deliver game sessions and calculate outcomes.
• Regulatory and law enforcement authorities: Where required by applicable law, court order, or a lawful request from a competent regulatory or law enforcement authority, pk997 may disclose personal data without prior notice to the Player concerned.
• Professional advisers: Lawyers, auditors, and compliance consultants engaged by pk997 in the ordinary course of business, subject to confidentiality obligations.

All third parties with whom pk997 shares personal data are contractually required to handle such data securely and in accordance with applicable data protection standards. pk997 remains responsible for ensuring that such data sharing arrangements meet the standards set out in this Policy.

pk997 uses cookies and similar tracking technologies to operate certain essential platform functions, improve user experience, and analyse how the Platform is used. A cookie is a small text file stored on your device when you visit pk997.ws. The types of cookies used by pk997 are as follows:

You may manage or withdraw your cookie consent at any time through your browser's cookie settings. Please be aware that disabling strictly necessary cookies may impair your ability to log in or use core features of the pk997 platform.

pk997 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

• Active account data: Retained for the full duration of your pk997 account and for a minimum of five (5) years following account closure, in compliance with international gaming licence record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, in accordance with AML regulatory obligations applicable to licensed gaming operators.
• KYC and identity verification documents: Retained for a minimum of five (5) years following the completion of verification or following account closure, whichever is later.
• Customer support communications: Retained for three (3) years from the date of the relevant interaction, unless the communication relates to an unresolved dispute, in which case it is retained until the dispute is fully resolved.
• Marketing consent records: Retained for the duration of consent and for two (2) years following consent withdrawal, as evidence of the consent given and the withdrawal thereof.
• Technical and usage data: Retained in aggregated, anonymised form indefinitely for platform analytics purposes. Identifiable technical data is deleted or anonymised within twelve (12) months of collection.

Upon expiry of the applicable retention period, pk997 will securely delete or anonymise your personal data in a manner that prevents its reconstruction or re-identification.

As a pk997 Player, you hold a number of rights in relation to your personal data. pk997 is committed to facilitating the exercise of these rights promptly and without undue restriction. To exercise any of the rights listed below, please contact us at [email protected] with a clear description of your request and sufficient information to verify your identity.

pk997 will respond to all valid rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further sixty (60) days, of which you will be notified in advance.

pk997 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:

• Transport Layer Security (TLS/SSL): All data transmitted between your device and the pk997 platform is encrypted in transit using industry-standard TLS encryption.
• Data encryption at rest: Sensitive personal data, including financial information and identity documents, is stored in encrypted form on pk997's secured servers.
• Access controls: Access to personal data within pk997's systems is restricted on a strict need-to-know basis, with role-based permissions and multi-factor authentication required for all internal system access.
• Intrusion detection and monitoring: pk997's infrastructure is continuously monitored for suspicious activity, unauthorised access attempts, and anomalous data access patterns.
• Third-party security audits: pk997's platform undergoes regular security assessments by independent third-party cybersecurity specialists to identify and remediate vulnerabilities.
• Staff training: All pk997 personnel who handle personal data receive regular training on data protection obligations, secure data handling, and incident response procedures.

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, pk997 will notify you without undue delay and will take all appropriate steps to contain and investigate the incident.

The pk997 platform integrates with a number of third-party services necessary to deliver a complete and compliant online gaming experience. While pk997 carefully selects and contracts with all third-party service providers, please be aware that these third parties operate under their own independent privacy policies.

Third-party service categories integrated with pk997 include payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast), KYC verification providers, RNG-certified game studios, and analytics services. pk997 does not control the data practices of these third parties beyond the contractual data processing agreements in place, and recommends that you review the privacy policies of any third-party service you interact with directly.

pk997 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision. Material changes to this Policy will be notified to registered Players via a notification displayed upon pk997 login or by email to the address registered to your account.

Your continued use of the pk997 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with the revised Policy, you should cease using the Platform and may request account closure by contacting pk997 support.

For all privacy-related queries, data subject rights requests, or concerns about how pk997 handles your personal data, please contact us at: